Clinic Administrative Assistant

Vinfen•Lowell, MA

13d•Onsite

About The Position

The Outpatient Clinic Administrative Assistant is responsible for managing daily front desk operations of an outpatient clinic by performing administrative and clinical/medical support tasks to ensure high quality customer service is provided to the clinic clients. Additionally, the Administrative Assistant maintains service, billing, utilization and program administrative protocols and serves as first point of contact for visitors, answers and directs calls to the appropriate party and provides other administrative support as needed.

Requirements

High school diploma or equivalent is required
A minimum of three years of administrative, clerical or secretarial experience in a medical office setting.
Excellent organizational and multitasking skills.
Great customer-oriented communication skills
Ability to communicate effectively, both orally and in writing
Ability to maintain confidentiality
Knowledge of general computer applications and equipment
Must be able to complete CPR and First Aid Training upon hire.
Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check

Nice To Haves

Bachelor's degree preferred.
Bilingual English/Spanish, Portugese and/or Khmer speaking highly preferred.
Knowledge of medical terminology and healthcare operations preferred.

Responsibilities

Serve as a resource for clients, families, and outside agencies requesting information.
Check-in/check out clients at front desk.
Collect and track co-pays.
Schedule, remind, and coordinate appointments.
Update and maintain clients record in designated system.
Manage referrals and assist clients with initial paperwork and information gathering.
Assist with insurance verification, as directed.

Benefits

Medical, Dental and Vision Insurance for employees working 30 hours or more
15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
Professional Development programs including year-round online training courses and opportunities to earn CEUs
Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Flexible Spending Reimbursement Accounts (Health and Dependent care)
$500 -- $1,000+ Employee Referral Bonuses with no annual cap!
Other generous benefits including discounted memberships, access to wellness programs and more!