Client Support Specialist – Work From Home

American Income Life Insurance Company • St. Catharines, ON

2d • Remote

About The Position

We are expanding our remote team and looking for driven individuals who enjoy helping people, communicating clearly, and providing professional support. This opportunity is ideal for someone seeking long-term growth, hands-on training, mentorship, and the chance to advance within a supportive team environment. In this role, you will connect with members who have requested information about available benefit programs. You will answer questions, explain options in a simple and professional way, and guide each person through the process with care and attention to detail.

Requirements

• Strong communication and people skills
• Ability to build trust and rapport with clients
• Organized, reliable, and able to manage priorities
• Positive attitude and team-focused mindset
• Willingness to learn, grow, and be coached

Nice To Haves

• Customer service or sales experience is helpful but not required

Responsibilities

• Provide clear information about available benefit programs and services
• Answer member questions and offer helpful support
• Review individual needs and help identify suitable options
• Stay informed on program updates and available plans
• Maintain accurate records and follow up when needed
• Create a positive and professional client experience

Benefits

• Full training and ongoing mentorship
• Weekly pay
• Performance-based bonuses
• Residual income opportunities
• Remote work flexibility
• Company travel incentives
• Long-term career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed