About The Position

Corpay is hiring a Client Support Specialist within its Corpay Cross Border division in Bala Cynwyd, Pennsylvania. The role supports established business clients with invoice processing, payment-related tasks, data entry, issue resolution, and daily service requests. Previous accounts payable or international payments experience is not required; formal, hands-on training is provided. The position reports directly to a manager and involves regular collaboration with clients, coworkers, supervisors, and internal operations teams. The work arrangement includes four remote workdays and one in-office day each week at the Bala Cynwyd office. Corpay provides an assigned workspace for office days and company-issued equipment. The role involves learning client-specific invoice-processing and automation solutions, following procedures and controls, and ensuring detailed, time-sensitive work is accurate and completed on schedule.

Requirements

  • Strong general computer skills.
  • Touch-typing ability with a focus on speed and accuracy.
  • Experience using Microsoft Office.
  • Strong written and verbal communication skills.
  • Ability to work accurately and efficiently with minimal supervision.
  • Ability to organize and prioritize multiple responsibilities in a fast-paced environment.
  • Strong attention to detail and ability to identify errors or discrepancies.
  • Dependable, reliable, and accountable work style.
  • Ability to work independently in a remote environment while staying connected to the team.
  • Ability to work in the Bala Cynwyd, Pennsylvania office one day per week.

Nice To Haves

  • Previous client service, customer service, office, administrative, data-entry, accounts payable, or financial-services experience is preferred but not required.
  • Experience in customer service, banking, retail, hospitality, healthcare, administrative support, call centers, or other fast-paced service environments may translate well to the position.

Responsibilities

  • Review international invoices and accurately enter invoice and payment information into Corpay systems.
  • Learn customized invoice-processing and automation solutions provided to each client.
  • Support clients with day-to-day questions, requests, invoice issues, and file exchanges.
  • Perform accounts payable and payment-related tasks based on client instructions.
  • Research issues, identify next steps, and follow through until items are resolved.
  • Communicate clearly and professionally with clients, coworkers, and supervisors through email and other channels.
  • Work efficiently across multiple computer systems while maintaining a high level of accuracy.
  • Follow established procedures, compliance requirements, and internal controls.
  • Manage assigned work to ensure time-sensitive tasks are completed accurately and on schedule.
  • Build strong working relationships with clients, learn assigned accounts, and become a trusted point of contact.

Benefits

  • Medical, dental, and vision benefits available the first month after hire.
  • Automatic enrollment into a 401(k) plan, subject to eligibility requirements.
  • Virtual fitness classes offered company-wide.
  • PTO offerings include major holidays, vacation, sick, personal, and volunteer time.
  • Employee discounts with major providers, including wireless, gym, and car rental providers.
  • Philanthropic support with local and national organizations.
  • Company-wide contests and prizes.
  • Potential additional compensation and benefits, including incentive programs, health coverage, retirement plans, and paid time off, where applicable.
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