Client Support Associate

Jackson Hewitt - EMY • Searcy, AR

6d

About The Position

Join the team as a Seasonal Client Support Associate and serve as a welcoming point of contact for people visiting the offices. The role focuses on creating exceptional client experiences and providing essential support by engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. Candidates from all work backgrounds and experience levels are welcome to apply.

Requirements

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Nice To Haves

• Prior customer service or sales experience is preferred, but not required.

Responsibilities

• Engage with clients visiting the offices and help ensure a positive experience.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Benefits

• Earned Wage Access to access a portion of earned wages before payday.
• Competitive salary.
• Employee discounts and a corporate discount program.
• Flexible schedule options.
• Opportunity for advancement within the organization.
• Training and development.
• Low-cost healthcare, dental, and vision benefits.
• Teladoc sessions for the employee and household for $18 per month.
• Free identity theft protection.
• Free tax preparation training and PTIN registration reimbursement.
• Referral bonus opportunities and an employee referral program.
• Free continuing tax education.
• Medical and prescription benefit option after working 1,560 hours annually.
• 401(k) with company match after working the first 1,000 hours.
• Work Lotto, offering a chance to win money for logged shifts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed