Client Support Associate
About The Position
The Client Support Associate serves as a welcoming, customer service-oriented representative who helps create exceptional client experiences and provides essential office support. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. Associates may also visit local shops, events, and community locations to build brand awareness and recruit talent, using local market knowledge and social media skills to expand the organization’s reach and talent pipeline. The posting welcomes applicants regardless of work background or experience level. Seasonal, full-time, and part-time opportunities are mentioned.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
- PTIN certification is indicated as required.
Nice To Haves
- Prior customer service or sales experience is preferred, but not required.
Responsibilities
- Engage with clients and help ensure a positive experience for visitors to the office.
- Confirm appointments and follow up with past and potential clients.
- Distribute marketing materials and keep clients engaged during wait times.
- Visit local shops, events, and community locations to increase brand awareness and recruit talent.
- Use local market knowledge and social media skills to expand reach and build a talent pipeline.
Benefits
- Earned Wage Access
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training and development
- Work Lotto (chance to win money for logged shifts)
- Low-cost health, dental, and vision benefits
- Teladoc sessions for the employee and household for $18 per month
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities
- Free continuing tax education
- Medical and prescription benefit option after working 1,560 hours annually
- 401(k) with company match after working the first 1,000 hours
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
