Client Support Associate
Safavieh Inc.•Port Washington, NY
•$25 - $28•Onsite
About The Position
We're looking for a reliable, organized, and customer-focused Delivery Coordinator & Customer Service Representative to help ensure smooth daily operations and exceptional customer experiences.
Requirements
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficient with computers and Microsoft Office and Google Workspace.
- Ability to work in a fast-paced environment.
Nice To Haves
- Previous customer service, dispatch, or logistics experience is preferred but not required.
Responsibilities
- Coordinate and schedule deliveries efficiently.
- Communicate with drivers, customers, and internal staff.
- Answer customer inquiries via phone, email, and text.
- Track deliveries and resolve scheduling issues.
- Process orders and maintain accurate records.
- Handle customer concerns professionally and promptly.
- Assist with delivery, tracking of online orders.
Benefits
- 401k (with 2% match)
- medical
- vision
- dental
- paid holidays
- vacation
- sick time
- Company shuttle service available from the Port Washington LIRR station
- Employee discount
- Casual dress code
- free parking
- corporate discounts
- bagels every other morning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
