Remote Client Success Specialist | Customer Service | Benefits | Work From Home | Weekly Pay

AIL•Murfreesboro, TN

4d•Remote

About The Position

Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping veterans, labor union members, credit union members, associations, and their families understand and enroll in valuable life, accident, and supplemental health insurance benefits. Whether you're starting your career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, military service, or sales, we'll provide the training, mentorship, licensing guidance, and support needed to help you succeed. As a Remote Client Success Specialist, you'll build long-term relationships with members while providing outstanding service throughout their experience.

Requirements

Excellent communicators with strong interpersonal skills.
Customer-focused and passionate about helping others.
Self-motivated, dependable, and organized.
Goal-oriented with excellent problem-solving abilities.
Comfortable working independently in a remote environment.
Proficient with computers, Zoom, CRM systems, and virtual communication tools.
Eligible to obtain any required state insurance license.
Applicants must be physically located in and legally authorized to work in the United States.

Nice To Haves

Experience in customer service, client success, customer support, retail, hospitality, healthcare, banking, education, military, administration, insurance, call centers, or sales is welcomed—but not required.

Responsibilities

Welcome and onboard new members through virtual Zoom and phone appointments.
Connect with qualified members who have requested benefit information.
Educate clients on life, accident, and supplemental health insurance options.
Assess client needs and recommend personalized benefit solutions.
Answer client questions and provide ongoing customer support.
Conduct policy reviews and assist with beneficiary updates.
Maintain accurate records while following company and state compliance standards.
Participate in weekly coaching, mentorship, and leadership development.