Client Specialist Key, Talbots, Huebner Oaks

KnitWell Group•San Antonio, TX

1d•Onsite

About The Position

Talbots is seeking a Client Specialist Key to create exceptional customer experiences, build enduring relationships with customers and associates, and support sales and service goals. The role focuses on prospecting and cultivating a strong clientele, including through customer outreach and appointment setting, while sharing product knowledge and fashion trends to help customers build wardrobes. The position also involves supporting store activities and events, representing the Talbots brand professionally, and occasionally leading or supervising others and opening or closing the store. This is a regular part-time position at the Huebner Oaks store in San Antonio, Texas, with availability of at least 20 hours per week and a flexible schedule based on business needs.

Requirements

Available to work at least 20 hours per week.
Able to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Able to work cooperatively in a diverse work environment and thrive as part of a team.
Strong ambition and passion for achieving individual and team goals.
Passion for selling and ability to identify thoughtful ways to drive new store traffic.
Excellent written and verbal communication skills and a high level of integrity.
Strong planning and organizational skills, including proactive and relevant client outreach.
Professional, assertive, and friendly, with the ability to make decisions independently.
Technological aptitude to navigate POS, computer, iPad, and handheld systems.
Comfortable climbing ladders, moving around regularly, and standing for extended periods.
Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships internally and externally.
Support service enhancers that build strong relationships, including active use of Concierge.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Plan and prioritize tasks and responsibilities to meet customer and business needs.
Understand customer needs and wants through intentional conversation.
Share current products and fashion trends to help customers build wardrobes, feel inspired, and develop trust.
Participate in community and store activities and events that promote the Talbots brand.
Occasionally lead or supervise others and open or close the store.
Professionally represent the brand image.