Client Solutions Manager, Marketing & Creative

Robert Half • Chicago, IL

3d

About The Position

The Client Solutions Manager develops and grows a client base by marketing contract talent solutions, drawing on a background in graphic design, marketing, advertising, or corporate communications. The role involves contacting and meeting with C-level executives and other decision makers by video, telephone, and in person, as well as attending local association and networking events to strengthen Robert Half’s presence in the business community.

The manager selects candidates for client job orders, maintains ongoing contact with client companies and contract professionals on assignment, and resolves service issues promptly to support customer satisfaction. The role also includes meeting and exceeding weekly business development goals. The position is based in Chicago, Illinois. The typical salary range is $50,000 to $72,000, negotiable based on experience and location, and the position is eligible for a performance-based bonus.

Requirements

• Strong desire to build a career in business development, with proven closing skills and the ability to build client relationships.
• Business development and account management skills.
• Ability to multitask and persevere in a fast-paced, dynamic environment with a sense of urgency.
• Proven track record of success; competitive and self-motivated.

Nice To Haves

• Bachelor’s degree preferred; a major in Marketing, Design, or IT is desired.
• Two or more years of business-to-business development experience and/or experience in marketing, branding, advertising, public relations, or a creative design-related field.

Responsibilities

• Develop and grow a client base by marketing contract talent solutions.
• Meet with C-level executives and key decision makers by video, telephone, and in person.
• Participate in local association and networking events to build Robert Half’s presence in the local business community.
• Select well-matched candidates to fulfill client job orders.
• Maintain ongoing contact with client companies and contract professionals on assignment to provide exceptional customer service.
• Resolve customer service issues quickly and efficiently.
• Meet and exceed weekly business development goals.

Benefits

• Performance-based bonus
• Medical, vision, and dental insurance
• Flexible spending and health savings accounts
• Life and accident insurance
• Adoption, surrogacy, and fertility assistance
• Paid parental leave of up to six weeks
• Short- and long-term disability
• Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and years of service
• Up to 11 paid holidays per calendar year
• 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions
• Training, client relationship management tools, and advanced technology

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed