Client Solutions Manager, Marketing & Creative

Robert Half • Chicago, IL

1d • $50,000 - $72,000

About The Position

The Client Solutions Manager develops and grows a client base by marketing Robert Half’s contract talent solutions, drawing on a background in graphic design, marketing, advertising, or corporate communications. The role involves outreach by video and telephone, as well as in-person and virtual meetings with C-level executives and other key decision makers. It also includes participating in local association and networking events to strengthen Robert Half’s presence in the local business community.

The position selects well-matched candidates for client job orders and maintains ongoing contact with client companies and contract professionals on assignment to provide strong customer service. The Client Solutions Manager also resolves customer service issues promptly, works to meet and exceed weekly business development goals, and operates in a fast-paced environment.

Requirements

• A strong desire to build a career in business development, using proven closing skills and the ability to build client relationships.
• A combination of business development and account management skills.
• Ability to multitask and persevere in a fast-paced, dynamic environment with a sense of urgency.
• A proven track record of success and a competitive, self-motivated approach.

Nice To Haves

• Bachelor’s degree preferred; a major in Marketing, Design, or IT is desired.
• 2+ years of business-to-business development experience and/or experience in marketing, branding, advertising, public relations, or a creative design-related field.

Responsibilities

• Develop and grow a client base by marketing contract talent solutions.
• Market services through video, telephone, and in-person and virtual meetings with C-level executives and key decision makers.
• Participate in local association and networking events to strengthen Robert Half’s presence in the local business community.
• Select well-matched candidates to fulfill client job orders.
• Maintain ongoing contact with client companies and contract professionals on assignment to ensure exceptional customer service.
• Resolve customer service issues quickly and efficiently.
• Meet and exceed weekly business development goals.

Benefits

• Performance-based bonus.
• Group health insurance benefits, including medical, vision, and dental.
• Flexible spending and health savings accounts.
• Life and accident insurance.
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short- and long-term disability.
• Paid time off for vacation, personal needs, and sick time; a new hire earns up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and years of service.
• Up to 11 paid holidays per calendar year.
• 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
• Training, client relationship management tools, and advanced technology.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level