Client Services Representative

Principle Health Systems • Irving, TX

7h • $18 - $20

About The Position

The Client Services Representative joins the Imaging Client Support team and serves as a resource between internal teams and clients. The role supports smooth operations, timely communication, and customer service for healthcare and diagnostics services through administrative support and professional relationships with clients and partners.

The position responds to client inquiries, works to resolve issues, maintains familiarity with internal image-capture systems and processes, prepares new-customer In-Service binders, collaborates with Radiology and Diagnostics, and assists with administrative reporting and internal projects. The schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday.

Requirements

• Prior customer service experience is a plus but is not required.
• Effective verbal and written communication skills.
• Ability to manage tasks independently and with minimal supervision.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word, and ability to adapt quickly to new systems.
• Comfort working in a fast-paced, detail-driven environment.
• Ability to sit for extended periods and lift or move heavy items when necessary.
• Strong attention to detail and organizational skills.
• Ability to multitask and remain focused in a dynamic environment.
• Capacity to maintain professionalism when interacting with teams and clients.

Nice To Haves

• Prior customer service experience.

Responsibilities

• Respond to customer inquiries by phone and email in a courteous and knowledgeable manner.
• Take ownership of inquiries and use available resources to resolve issues quickly and thoroughly.
• Maintain a thorough understanding of internal systems and processes related to image capture.
• Maintain and print documents for new-customer In-Service binders.
• Collaborate with internal departments, including Radiology and Diagnostics, on cross-functional initiatives.
• Assist with daily administrative reporting and internal projects as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed