VIRTUAL Client Services Rep
About The Position
AO Globe Life is hiring a remote Client Services Rep to support clients exploring supplemental benefit options. The role involves guiding individuals and families through personalized options, supporting enrollment, maintaining accurate documentation and follow-ups, and building long-term client relationships. Client consultations are conducted virtually via Zoom. The company provides training, mentorship, licensing guidance, and professional development. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, exams, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be comfortable participating in virtual meetings and using digital tools.
- Be self-driven, organized, and comfortable working independently.
- Have excellent interpersonal and communication abilities.
- Be capable of obtaining the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Complete required training and participate in virtual meetings.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
- Interest in helping others and supporting a mission-driven company.
- Self-motivation, coachability, and interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Deliver excellent, client-centered service.
- Handle documentation accurately and complete follow-ups.
- Participate in mentorship, professional development, and team training.
- Guide individuals and families through personalized supplemental benefit options.
- Support the enrollment process from start to finish with professionalism.
- Develop strong, long-term relationships with clients.
- Conduct virtual client consultations via Zoom.
Benefits
- Monthly and quarterly bonuses.
- Weekly performance-based pay.
- Inbound leads only; no cold calling.
- Opportunities for renewal-based income growth.
- Full training and licensing guidance provided.
- Clear advancement pathways into leadership roles.
- Fully remote work with a flexible schedule.
- A team culture focused on people.
- A 3% equity opportunity for eligible team members.
- Mentorship and ongoing professional development.
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What This Job Offers
Education Level
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