Fully Remote Client Services Rep

AIL•Aurora, IL
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a fully remote Client Services Rep to support clients exploring supplemental benefits. The role is suited to new or upcoming graduates in business, marketing, or communications, as well as people interested in service-focused work. The company provides training, mentorship, licensing guidance, and ongoing professional development. Prior insurance experience is not required. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must complete required training, attend virtual meetings, and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Applicable pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Be authorized to work in the United States.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Have strong communication and people skills.
  • Have a self-starter mindset and strong organizational skills.
  • Be comfortable with virtual meetings and everyday digital tools.
  • Be self-motivated, coachable, and comfortable working independently.

Nice To Haves

  • Customer service or consultative background; not required.
  • Interest in a service-focused, people-first role.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Cultivate long-term client relationships.
  • Handle documentation accurately and keep up with follow-ups.
  • Conduct virtual client consultations via Zoom.
  • Participate in ongoing mentorship and team development.
  • Help clients explore supplemental benefit options tailored to their needs.
  • Prioritize high-quality, client-focused interactions.
  • Support clients throughout the enrollment process with clarity and professionalism.
  • Complete required training and participate in virtual meetings.

Benefits

  • Monthly and quarterly bonuses.
  • Opportunities for renewal-based income growth.
  • Full training and licensing support.
  • Mentorship and ongoing professional development.
  • Clear path toward leadership roles.
  • Equity opportunity (3%) for qualifying team members.
  • Weekly pay tied to performance.
  • Flexible schedule.
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