Client Services Manager- South Florida

SpecialtyRx • Sunrise, FL

6d

About The Position

SpecialtyRx, Inc. is seeking a Client Services Manager located in the surrounding areas of South Florida. The role services and oversees relationships with long-term care facilities and assisted living communities. Under the general supervision of the Director of Client Services, the manager works in accordance with local, state, federal, and company laws. The position requires understanding the company's solutions to support clients and maintain long-term relationships, while delivering consistent customer service in keeping with SpecialtyRx's mission and CARE values: Commitment, Accountability, Respect, and Excellence.

Requirements

• Must be local to the surrounding areas of South Florida.
• Extensive knowledge of health care procedures.
• Ability to make quick decisions, establish priorities, and concentrate on detailed information.
• Driven, motivated problem-solver.
• Ability to work independently and as a team player.
• Good organizational and interpersonal skills.
• Valid driver's license and reliable transportation.
• Willingness to drive long distances within Florida.

Nice To Haves

• Florida LPN license.
• Long-term care pharmacy experience.

Responsibilities

• Schedule and perform routine visits to assigned facilities.
• Respond professionally and promptly to inquiries from client facilities.
• Relate to client needs.
• Work with pharmacy staff to obtain information for client facilities and resolve facility issues.
• Audit medication and treatment carts in preparation for surveys.
• Audit antibiotics, PO/IV, and backup boxes to ensure proper par levels and confirm medications are not expired.
• Audit emergency boxes to ensure proper seals are in place and medications are not expired.
• Develop and maintain relationships with facility administrators and Directors of Nursing to support the responsibilities of the position.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed