Client Services Administrator

Brown & Brown Insurance
•$25 - $27•Remote

About The Position

Brown & Brown's Risk Solutions team is seeking a remote Client Services Administrator. The role provides support services to commercial clients and helps foster client satisfaction by establishing realistic expectations, seeking client input, and delivering time-sensitive service commitments professionally and punctually. The position also involves maintaining confidentiality, following company policies and procedures, attending training to maintain skills and licensing, and providing administrative support as needed.

Requirements

  • At least three years of experience in commercial insurance.
  • Knowledge and understanding of insurance legislation, rules, laws, and regulations pertaining to issuing certificates of insurance and auto identification cards.
  • Familiarity with insurance contracts and their provisions.
  • Working knowledge of business office practices and procedures.

Responsibilities

  • Review contracts and agreements for certificate of insurance requirements.
  • Issue a high volume of certificates of insurance for assigned accounts.
  • Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts.
  • Use database systems containing relevant renewal information to support the issuance of certificates and auto ID updates.
  • Attend training sessions and courses to maintain skills and licensing requirements.
  • Maintain an appropriate level of confidentiality.
  • Follow company policies and procedures.
  • Provide administrative support as needed.
  • Perform other duties as assigned.

Benefits

  • Medical and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee stock purchase plan
  • 401(k)
  • Student loan assistance
  • Tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts
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