Client Service Representative - Business Insurance (Entry Level)

Marsh McLennan•Schaumburg, IL

About The Position

Marsh Agency Midwest is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services. The organization takes a client-centric approach, delivering personalized solutions and building long-lasting relationships. As a Client Service Representative, you help deliver exceptional service to clients by managing insurance programs, executing policy changes, updating client information, facilitating collaboration, and working with the servicing team. This is an entry-level role. The position offers a base salary range of $34,650 to $64,575 and may be eligible for performance-based incentives. Pay is determined case by case based on factors including experience, skills, training, location, certifications, and education.

Requirements

Excellent written and verbal communication skills to effectively service customers.
Self-starter with strong organization, problem-solving, and time-management skills to meet deadlines.
Attention to detail and ability to handle a wide variety of tasks.
Ability to work on a fast-paced, high-energy team while maintaining a positive attitude.
High school diploma or equivalent.

Nice To Haves

Property & Casualty license, or ability to obtain one upon hire.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
One year of experience working in the insurance industry.

Responsibilities

Manage insurance programs.
Execute policy changes.
Update client information.
Facilitate collaboration.
Work with the servicing team to deliver exceptional client service.

Benefits

Medical, dental, and vision coverage.
Employer-paid HSA contributions.
401(k) match.
Flexible option to work at home or in an office, based on discretion and schedule, for most positions.
20 days of paid time off to start.
Tuition reimbursement and designation/certification support and bonuses.
Paid day off to volunteer and company-organized volunteer events.
Matching charitable donations up to $1,000 per year.
Wellness rewards up to $750 per year.
Performance-based incentives may be available.
Health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.