Fully Remote | Client Service Associate – Travel Industry

Destination Careers•New York, NY
•$45,000 - $65,000•Remote

About The Position

The Client Service Associate supports customers with travel coordination, reservation assistance, and overall service excellence. This fully remote, entry-level opportunity is suited to people who enjoy working with customers, staying organized, and helping ensure smooth travel experiences from inquiry through confirmation. No prior travel experience is required; structured onboarding and ongoing support are provided.

Requirements

  • Strong written and verbal communication skills.
  • Detail-oriented, with solid organizational abilities.
  • Comfort using online systems and digital tools.
  • Ability to manage responsibilities independently in a remote environment.

Nice To Haves

  • Previous customer service, hospitality, or administrative experience is beneficial but not required.

Responsibilities

  • Assist clients with vacation research, travel options, and itinerary coordination.
  • Support reservations for flights, hotels, cruises, and vacation packages.
  • Communicate professionally with clients about travel details and timelines.
  • Review booking information for accuracy and completeness.
  • Maintain organized client records and documentation.
  • Provide follow-up support before and after travel.

Benefits

  • Structured onboarding and training program.
  • Access to booking systems and travel supplier resources.
  • Flexible remote work environment.
  • Supportive and collaborative team culture.
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