Fully Remote | Customer Service Representative – Travel

Destination Careers•Chicago, IL
•$45,000 - $75,000•Remote

About The Position

We are seeking a remote Customer Service Representative to support the travel advisory team by scheduling client consultations. The role is suited to someone with strong communication skills who enjoys engaging with people and helping them with travel planning. The company specializes in personalized travel experiences and is growing its team to connect clients with its services. The position involves contacting potential clients, arranging consultations for travel advisors, following up with interested clients, answering initial inquiries, and maintaining accurate client records. The role is fully remote and offers a flexible work schedule.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work independently and stay organized in a remote setting.
  • Comfort using scheduling tools and CRM systems.
  • Passion for travel and helping clients explore new opportunities.

Nice To Haves

  • Experience in customer service, sales, or appointment setting.

Responsibilities

  • Contact potential clients by phone, email, and messaging platforms to introduce the company’s services.
  • Manage calendars and schedule consultations for travel advisors.
  • Follow up with interested clients, maintain engagement, and answer initial inquiries.
  • Maintain accurate records of client interactions and scheduled meetings in CRM systems.

Benefits

  • Competitive pay with performance-based incentives.
  • Fully remote work with a flexible schedule.
  • Travel perks and industry discounts.
  • Professional growth opportunities.
  • A collaborative and supportive team environment.
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