Fully Remote | Customer Service Representative – Travel

Destination Careers•Texas, TX
•Remote

About The Position

The Customer Service Representative supports the travel advisory team by contacting potential clients, scheduling consultations with travel advisors, following up with interested clients, answering initial inquiries, and maintaining accurate client records. This work-from-home role is suited to someone who communicates well, enjoys helping people with travel planning, and can stay organized while working independently. The company describes the schedule as flexible and the position as fully remote.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work independently and stay organized in a remote setting.
  • Comfort using scheduling tools and CRM systems.
  • A passion for travel and helping clients explore new opportunities.

Nice To Haves

  • Experience in customer service, sales, or appointment setting.

Responsibilities

  • Contact potential clients by phone, email, and messaging platforms to introduce the company’s services.
  • Manage calendars and schedule consultations for travel advisors.
  • Follow up with interested clients, maintain engagement, and answer initial inquiries.
  • Maintain accurate records of client interactions and scheduled meetings in CRM systems.

Benefits

  • Competitive pay with performance-based incentives.
  • Fully remote work and a flexible work schedule.
  • Travel perks and industry discounts.
  • Professional growth opportunities.
  • A collaborative and supportive team environment.
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