Client Sales Executive (Acumatica)
About The Position
The Client Sales Executive drives revenue growth within an assigned portfolio of existing clients and identifies organizations using supported software products that are not yet leveraging Net at Work services. The role focuses on Acumatica add-ons, upgrades, upsells, cross-sells, partner solutions, Net at Work intellectual property, and professional services. Success requires proactive prospecting, consultative discovery, relationship management, disciplined pipeline execution, and translating client needs into software and services opportunities. The position involves developing account growth plans, converting prospective service accounts, collaborating with clients on mutual success plans, conducting discovery and product demonstrations, coordinating with technical and client-facing teams, maintaining product and industry knowledge, and providing accurate forecasts and account updates. The role is accountable for an expansion quota and closed software and services revenue.
Requirements
- At least 3 years of quota-carrying experience in inside sales, account management, business development, ERP, SaaS, or technology sales.
- Demonstrated success growing an existing customer base through upselling, cross-selling, renewals, or expansion.
- Track record of quota achievement and self-generated pipeline creation.
- Proficiency with CRM and sales engagement tools.
- Strong interpersonal, written, and verbal communication skills.
- Ability to meet customer access approval requirements where access to customer information, systems, or premises is needed.
Nice To Haves
- ERP, HCM, SaaS, or business application experience.
- Direct Acumatica experience.
- Experience with NetSuite, Sage, Microsoft Dynamics, or a similar ERP ecosystem.
Responsibilities
- Meet or exceed monthly, quarterly, and annual sales goals, and grow revenue from existing clients and newly converted service accounts.
- Own a defined expansion quota and remain accountable for closed software and services revenue.
- Create and maintain a healthy pipeline with documented next steps, decision criteria, stakeholders, and timelines.
- Maintain timely and accurate Microsoft Dynamics CRM data for forecasting and pipeline health.
- Proactively prospect into assigned accounts rather than relying only on inbound leads or renewals.
- Research, engage, qualify, and convert organizations using supported products that are not yet Net at Work service clients.
- Expand existing accounts through Acumatica modules, licenses, upgrades, add-ons, partner solutions, Net at Work IP, and professional services.
- Identify whitespace across the assigned install base and develop account-specific growth plans.
- Collaborate with clients to develop mutual success plans aligned to strategic and operational objectives, and track progress against deal processes, milestones, owners, and next steps.
- Conduct discovery calls to uncover business pain, desired outcomes, buying processes, stakeholders, and measurable value.
- Deliver standard product demonstrations or coordinate deeper demonstrations with solution engineers and technical specialists.
- Partner with Client Experience and Account Management to identify expansion opportunities and protect client relationships.
- Work with Solution Engineers, Customer Success Managers, consultants, marketing, and partner teams; ensure smooth internal handoffs and adherence to service-level agreements.
- Maintain working knowledge of Acumatica, relevant add-ons, Net at Work solutions, industry trends, and competitive positioning.
- Provide accurate weekly and monthly forecasts and account updates, and keep leadership informed of performance, pipeline risks, account progress, and market feedback.
- Track direct Acumatica expansion separately from partner, ISV, and services revenue when required.
Benefits
- Medical, dental, and vision coverage.
- Accident, critical illness, and hospital indemnity coverage.
- Employee Assistance Program (EAP).
- Life and AD&D insurance.
- Short- and long-term disability insurance.
- Flexible Spending Accounts.
- Transportation and parking accounts.
- Health Savings Accounts with company contribution.
- 401(k) with matching contribution.
- Legal benefits.
- Identity theft protection.
- Pet insurance.
- Wellness program offerings.
- Paid Time Off accrued per pay period based on years of service, starting at 15 days annually.
- Eight paid holidays per year, including one floating holiday.
- Commission eligibility in accordance with the Company's plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
