Client Retention Representative (B2B Sales) - Calverton, MD

Universal Energy Solutions•Calverton, MD

12d•Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives in Calverton, Maryland, to serve businesses throughout the Greater Calverton area. Representatives work directly with business owners to review electricity and natural gas supply plans, present competitive supplier options, and recommend solutions suited to each business. The role focuses on maintaining existing customer relationships while also developing new business and growing a portfolio of commercial accounts. The portfolio may generate recurring income through renewals and residual commissions. The workday begins at the office with team coordination and follow-up on existing customer accounts, followed by work in an assigned territory. Representatives meet business owners and decision-makers face-to-face, review energy plans, identify possible cost savings, and support customers with renewals and ongoing energy needs. The position includes travel, typically within a 30-mile radius of the office. The company provides paid, hands-on training, coaching, mentorship, and professional development. Career advancement opportunities may include management and business management roles. Compensation includes commissions, residual commissions, and potential performance incentives. Typical first-year on-target earnings are stated as $65,000–$90,000, with top performers earning $125,000 or more. Health benefits are available after eligibility requirements are met.

Requirements

At least 2 years of related sales experience.
Valid driver’s license.
Reliable personal vehicle.
Authorization to work in the United States.
Strong communication and interpersonal skills.
Comfort meeting with business owners face-to-face.

Nice To Haves

Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
Self-motivation and strong communication and organizational skills.
Prior knowledge and experience in the deregulated energy field.

Responsibilities

Build lasting relationships with existing commercial customers.
Meet face-to-face with local business owners and decision-makers.
Review customers’ current electricity and natural gas supply plans.
Help businesses identify opportunities to reduce energy costs.
Recommend energy supplier options based on customer needs.
Support customers through future renewals and ongoing energy needs.
Develop new business opportunities between customer appointments.
Build and grow a portfolio of commercial accounts.
Travel throughout an assigned territory, typically within a 30-mile radius of the office.
Follow up with existing customer accounts and prepare for the day at the office.