Client Retention Representative (B2B Sales) - Calverton, MD

Universal Energy Solutions • Calverton, MD

9h • $65,000 - $90,000 • Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives for its Calverton team, serving businesses throughout the Greater Calverton area. Representatives work directly with business owners to review electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions suited to each business. The role primarily supports existing customer relationships while also developing new business and growing a portfolio of commercial accounts.

The workday begins at the office with team connection, preparation, and follow-up with existing customer accounts, followed by work in an assigned territory. Representatives meet face-to-face with local business owners and decision-makers, help identify energy-cost savings opportunities, recommend supplier options, and support customers with renewals and ongoing energy needs. The role includes travel, typically within a 30-mile radius of the office, and offers performance-based earnings, residual commissions, paid training, coaching, and potential advancement into management.

Requirements

• Minimum of 2 years of related sales experience.
• Valid driver’s license.
• Reliable personal vehicle.
• Authorized to work in the United States.
• Strong communication and interpersonal skills.
• Comfortable meeting with business owners face-to-face.

Nice To Haves

• Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
• Self-motivated with strong communication and organizational skills.
• Prior knowledge and experience in the deregulated energy field.

Responsibilities

• Build lasting relationships with existing commercial customers.
• Meet face-to-face with local business owners and decision-makers.
• Review customers’ current electricity and natural gas supply plans.
• Help businesses identify opportunities to reduce energy costs.
• Recommend energy supplier options based on each customer’s needs.
• Support customers through future renewals and ongoing energy needs.
• Develop new business opportunities between customer appointments.
• Build and grow a portfolio of commercial accounts.
• Travel throughout an assigned territory, typically within a 30-mile radius of the office.
• Follow up with existing customer accounts and prepare for the day at the office.

Benefits

• Paid, hands-on training.
• Commission paid weekly.
• Additional performance-based incentives and bonuses.
• Health benefits after eligibility requirements are met.
• Ongoing career coaching and mentorship.
• Professional development and advancement opportunities into management positions.
• Residual commissions on existing accounts representatives continue to manage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed