Client Retention Representative (B2B Sales) - Calverton, MD

Universal Energy Solutions•Calverton, MD

1d•Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives for its Calverton, Maryland team, serving businesses throughout the Greater Calverton area. Representatives work directly with business owners to review electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit each business’s needs. The role primarily supports existing customer relationships while also developing new business and growing a portfolio of commercial accounts. Customer renewals and long-term relationships can generate recurring income through residual commissions. The workday begins at the office with team coordination and follow-up on existing customer accounts, followed by work in an assigned territory. Representatives meet face-to-face with local business owners and decision-makers, help identify opportunities to reduce energy costs, and support customers through renewals and ongoing energy needs. The assigned territory is typically within a 30-mile radius of the office. The company provides paid, hands-on training in the industry, products, client management process, and portfolio development, as well as ongoing coaching, mentorship, and professional development. Advancement opportunities into management are available. Compensation is performance-based, with commissions on new accounts and residual commissions on managed existing accounts. Typical first-year on-target earnings are stated as $65,000–$90,000, with top performers earning $125,000 or more.

Requirements

At least 2 years of related sales experience.
Valid driver’s license.
Reliable personal vehicle.
Authorized to work in the United States.
Strong communication and interpersonal skills.
Comfortable meeting with business owners face-to-face.

Nice To Haves

Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
Self-motivation and strong communication and organizational skills.
Prior knowledge and experience in the deregulated energy field.

Responsibilities

Build lasting relationships with existing commercial customers.
Meet face-to-face with local business owners and decision-makers.
Review customers’ current electricity and natural gas supply plans.
Help businesses identify opportunities to reduce energy costs.
Recommend energy supplier options based on each customer’s needs.
Support customers through future renewals and ongoing energy needs.
Develop new business opportunities between customer appointments.
Build and grow a portfolio of commercial accounts.
Travel throughout an assigned territory, typically within a 30-mile radius of the office.
Follow up with existing customer accounts before heading into the territory.