Client Retention Representative (B2B Sales) - Monroeville, PA

Universal Energy Solutions•Monroeville, PA

1d•$65,000 - $90,000•Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives for its Monroeville, Pennsylvania team, serving businesses throughout the Greater Monroeville area. The role focuses on maintaining and growing commercial customer relationships by reviewing electricity and natural gas supply plans, presenting competitive supplier options, and recommending solutions suited to each business. Representatives primarily support existing customers while also developing new business and building a portfolio of commercial accounts that can generate recurring income through renewals and residual commissions. The day begins at the office with team connection, preparation, and follow-up on existing accounts before traveling to an assigned territory, typically within a 30-mile radius. Representatives meet face-to-face with business owners and decision-makers, help identify energy cost-saving opportunities, support renewals, and manage their productivity toward performance goals. Compensation is performance-based and includes commissions on new accounts and residual commissions on managed existing accounts. Typical first-year on-target earnings are $65,000–$90,000, and top performers may earn $125,000 or more. Paid, hands-on training covers the industry, products, client management, and building a book of business. Representatives also receive coaching, mentorship, and professional development, with opportunities to advance into management.

Requirements

Minimum of 2 years of related sales experience.
Valid driver’s license.
Reliable personal vehicle.
Authorized to work in the United States.
Strong communication and interpersonal skills.
Comfortable meeting with business owners face-to-face.

Nice To Haves

Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
Self-motivated with strong communication and organizational skills.
Prior knowledge and experience in the deregulated energy field.

Responsibilities

Build lasting relationships with existing commercial customers.
Meet face-to-face with local business owners and decision-makers.
Review customers’ current electricity and natural gas supply plans.
Help businesses identify opportunities to reduce energy costs.
Recommend energy supplier options based on each customer’s needs.
Support customers through future renewals and ongoing energy needs.
Develop new business opportunities between customer appointments.
Build and grow a portfolio of commercial accounts.
Travel throughout an assigned territory, typically within a 30-mile radius of the office.
Follow up with existing customer accounts and prepare for the day at the office.