Client Retention Representative (B2B Sales) - Dallas, TX

Universal Energy Solutions•Dallas, TX

4h•$65,000 - $90,000•Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives for its Dallas team, serving businesses throughout the Greater Dallas area. Representatives work with business owners to review electricity and natural gas supply plans, present competitive supplier options, and recommend solutions suited to each business. The role focuses on supporting existing customer relationships while also developing new business and growing a portfolio of commercial accounts. The workday begins at the office with team connection, preparation, and follow-up with existing accounts, followed by work in an assigned territory. Representatives meet face-to-face with local business owners and decision-makers, help identify opportunities to reduce energy costs, and support customers with renewals and ongoing energy needs. The assigned territory is typically within a 30-mile radius of the office. Compensation is performance-based and includes commissions on new accounts and residual commissions on managed existing accounts. Typical first-year on-target earnings are $65,000–$90,000, with top performers earning $125,000 or more. Commission is paid weekly, and additional performance-based incentives, bonuses, and compensation structures may be available. The company provides paid hands-on training, ongoing coaching and mentorship, professional development, and opportunities to advance into management.

Requirements

Minimum of 2 years of related sales experience.
Valid driver’s license.
Reliable personal vehicle.
Authorized to work in the United States.
Strong communication and interpersonal skills.
Comfortable meeting with business owners face-to-face.

Nice To Haves

Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
Self-motivated with strong communication and organizational skills.
Prior knowledge and experience in the deregulated energy field.

Responsibilities

Build lasting relationships with existing commercial customers.
Meet face-to-face with local business owners and decision-makers.
Review customers’ current electricity and natural gas supply plans.
Help businesses identify opportunities to reduce energy costs.
Recommend energy supplier options based on each customer’s needs.
Support customers through future renewals and ongoing energy needs.
Develop new business opportunities between customer appointments.
Build and grow a portfolio of commercial accounts.
Travel throughout an assigned territory, typically within a 30-mile radius of the office.
Follow up with existing customer accounts before heading into the assigned territory.