Client Retention Representative (B2B Sales) - Dallas, TX

Universal Energy Solutions•Dallas, TX
•Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives for its Dallas team, serving businesses throughout the Greater Dallas area. Representatives work directly with business owners to review electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit each business’s needs. The role primarily supports existing customer relationships while also developing new business and building a portfolio of commercial accounts that may generate recurring income through renewals and residual commissions. The workday begins at the office with team connection, preparation, and follow-up with existing accounts, followed by work in an assigned territory. Representatives meet business owners and decision-makers face-to-face, review energy plans, identify potential cost savings, recommend supplier options, assist customers with renewals and ongoing needs, and pursue new business between appointments. Territory travel is typically within a 30-mile radius of the office. The company provides paid, hands-on training in the industry, products, client management, and portfolio development, with ongoing coaching, mentorship, and professional development. Career advancement opportunities may include leadership and management roles. Compensation includes commissions on new accounts, residual commissions on managed existing accounts, and additional performance-based incentives. Typical first-year on-target earnings are $65,000–$90,000, with top performers earning $125,000 or more. Health benefits are available after eligibility requirements are met.

Requirements

  • At least 2 years of related sales experience.
  • Valid driver’s license.
  • Reliable personal vehicle.
  • Authorized to work in the United States.
  • Strong communication and interpersonal skills.
  • Comfort meeting with business owners face-to-face.

Nice To Haves

  • Previous experience in sales, customer service, retail, hospitality, or another customer-facing role.
  • Self-motivation and strong communication and organizational skills.
  • Prior knowledge and experience in the deregulated energy field.

Responsibilities

  • Build lasting relationships with existing commercial customers.
  • Meet face-to-face with local business owners and decision-makers.
  • Review customers’ current electricity and natural gas supply plans.
  • Help businesses identify opportunities to reduce energy costs.
  • Recommend energy supplier options based on each customer’s needs.
  • Support customers through future renewals and ongoing energy needs.
  • Develop new business opportunities between customer appointments.
  • Build and grow a portfolio of commercial accounts.
  • Travel throughout an assigned territory, typically within a 30-mile radius of the office.
  • Follow up with existing customer accounts and prepare for the day at the office.

Benefits

  • Paid hands-on training.
  • Commission paid weekly.
  • Additional performance-based incentives and bonuses.
  • Health benefits after eligibility requirements are met.
  • Ongoing career coaching and mentorship.
  • Professional development and advancement opportunities into management.
  • Team-oriented work environment.
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