Client Relationship Manager, Associate Director - Chicago
About The Position
Fitch Learning is seeking a commercially driven sales professional for an Associate Director role based in its Chicago office. The position focuses on growing Fitch Learning’s presence across the financial services market by developing strategic client relationships, generating new business, and leading consultative sales conversations for premium training and learning solutions. The role involves working with senior client stakeholders to identify opportunities, sell tailored solutions, expand the client base, strengthen existing partnerships, and drive revenue growth. Travel is approximately 20% to 40% of the time. This sales role is commission-eligible from day one.
Requirements
- 5–8+ years of experience in sales, business development, account management, or client relationship management.
- Proven success in a consultative B2B sales role.
- Strong communication, presentation, and relationship-building skills.
- Experience engaging senior stakeholders and managing multiple sales opportunities.
Nice To Haves
- Experience in sales, financial services, training, education, or professional services.
- Knowledge of the US financial markets industry.
- Experience selling training, learning, talent, or professional development solutions.
- Strong consultative sales, analytical, and strategic thinking skills.
- Ability to work effectively in a small, agile team environment and adapt to evolving client and business needs.
- Experience building relationships with senior stakeholders and growing strategic accounts over time.
Responsibilities
- Generate new business and grow sales revenue across target accounts.
- Build and manage a strong sales pipeline through proactive outreach and networking.
- Lead consultative sales conversations with clients and prospects.
- Manage the full sales cycle, from discovery to proposal, negotiation, and close.
- Identify opportunities to expand existing client relationships.
- Partner with internal teams to sell and deliver tailored learning solutions.
- Maintain accurate sales pipeline reporting and forecasting.
Benefits
- Dedicated training, leadership development, and mentorship programs.
- Retirement planning programs.
- Tuition reimbursement.
- Comprehensive healthcare offerings supporting physical, mental, financial, social, and occupational wellbeing.
- Family-friendly policies, including a generous global parental leave plan.
- Employee Resource Groups.
- Paid volunteer days.
- Matched funding for donations.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
