Director Client Relationship

Acosta•Phoenix, AZ

4d•$123,000 - $180,000•Hybrid

About The Position

Primary point of contact for the client at the Regional/National level. The incumbent must be able to communicate at three levels, SVP of National Client Development Management, Client’s Divisional/Regional management teams and Acosta’s regional sales organization. The incumbent must be able to communicate and lead at the highest level. The Manager is responsible for financial management, revenue, fund management, and bonus qualification, and focuses on establishing organizational goals for growth and increased share results.

Requirements

Bachelor’s degree (preferably in Business) and a minimum of fifteen years of foodservice account management or sales experience.
Advanced leadership and business management skills.
Ability to quickly translate client and industry information into actionable strategy.
Ability to build relationships within all levels of client and agency organizations.
Ability to travel when necessary.
Excellent interpersonal, negotiation and presentation skills.
Self-starter who can prioritize schedule to meet deadlines with limited supervision.
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
Punctual, meticulous, and reliable.
Reside in, or within driving distance of, the assigned territory
Have and maintain a valid driver’s license with a clean record spanning 5 years
Possess a strong aptitude for sales and a desire to WIN
Possess Restaurant Operation experience
Excellent verbal, written and communication skills
Position requires travel and overnight stays
Professional business attire appearance

Nice To Haves

A bachelor’s degree or restaurant operation/sales experience is preferred.

Responsibilities

Divisional primary contact between committed manufacturing client (Kerry) and the respective CORE division.
Works closely with client to establish a collaborative relationship built on trust and results.
Responsible for strategic client focus and accountability, collaborative business planning, streamlined communication, performance measurement, and driving bonus qualifications and results.
Focus on establishing organizational goals for growth and increased shared results at the divisional and local market level.
Develop, administer, and coordinate business plans/objectives for “client managed” clients in conjunction with CORE’s National Client Leaders, divisional sales team and Local Client Managers utilizing CIRI/CRM.
Manage and lead by example, including monitoring results against sales volume and performance objectives. Lead the strategic planning process within CORE divisional sales team.
Proactively define new and innovative opportunities to maximize client volume, profitability, and brand equity.
Understand the client sales and marketing strategies and provide proactive diagnosis and recommendations where opportunity exists.
Monitor competitive activity and provide effective solutions to counteract competitive situations.
Conduct trimester review meetings within divisional sales organizations to share and exchange ideas, successes, failures, and review progress toward goals.
Continually evaluates and refines business strategies with Local Client Managers to ensure continued focus and that goals are achieved.
Builds relationships within various levels of client’s management teams to maximize sales effectiveness between the client and CORE Foodservice.
Works collaboratively with the Senior Vice President, Client Strategy to identify, coordinate and direct special projects that benefit CORE Foodservice an enhance value to committed clients.
Leverages industry events, publications, and announcements to identify trends.
Communicates trends and industry information to clients and company managers to maintain a current and relevant business position.
Maintains organization's credibility by keeping information confidential.
Continually looks for new and different ways to bring value to our clients.