Client Relationship Director

IQ-EQ•New York, NY

1d•$115,000 - $145,000•Hybrid

About The Position

This role focuses on leading strategic retention and growth initiatives with IQEQ’s top U.S. clients, while identifying opportunities to expand services globally through cross-sell efforts. You’ll act as the central relationship owner, ensuring alignment between client needs and IQEQ’s value proposition by fostering deep engagement, coordinating internal teams, and leveraging global expertise. The position requires a strong understanding of client dynamics and a proactive approach to delivering tailored solutions that strengthen long-term partnerships.

Requirements

Bachelor’s or Master’s degree in Finance or Business Administration
8 plus years of experience in the alternative investment management industry, particularly in commercial roles
Deep expertise in investment management and alternative products, especially Private Equity and Venture Capital
Strong knowledge of regulatory environments and operational implications
Commitment to high-quality client service by understanding client needs, delivering tailored solutions, and managing key account plans to drive growth and reduce attrition
Collaborate across borders, leading global commercial pitches and coordinating with international teams to secure strategic mandates and enhance client engagement
Excel in leadership, teamwork, and financial performance tracking, ensuring cohesive internal collaboration and delivery on key profitability and KPI targets

Responsibilities

Lead and coordinate retention, upsell, and cross-sell initiatives with key U.S. clients and partners, driving strategic growth opportunities across IQEQ globally
Build deep relationships across client organizations—executive to operational levels—ensuring alignment with their strategic goals and maximizing IQEQ’s value proposition
Develop and execute client strategies, including client reviews, competitive analysis, and tailored value propositions, while leveraging global IQEQ resources for broader engagement
Manage communications and collaboration across jurisdictions, ensuring seamless client experiences and supporting integration efforts to enhance service delivery
Own the client relationship, continuously expanding connectivity across the client’s business and positioning IQEQ as a trusted, integral partner in their operating model.