Client Relationship Manager
About The Position
Seamless Migration is seeking a career and customer oriented Federal Business Development and Client Relationship Manager to join our team in the Virginia, D.C., or Maryland area. This role is focused on expanding Seamless Migration’s customer and partner relationships through consistent outreach, regular communication, and professional follow through. The main focus is getting in front of the right people, building trust, identifying opportunities, and keeping Seamless Migration visible with current and future customers. The ideal candidate is outgoing, organized, reliable, and comfortable speaking with government customers, industry partners, prime contractors, and prospective clients. This person should be able to promote Seamless Migration’s capabilities, maintain regular customer touchpoints, track follow ups, and help grow our presence across the federal contracting community.
Requirements
- Experience in business development, sales, account management, customer engagement, recruiting, staffing, capture support, or a similar relationship driven role
- Strong communication skills and the ability to build rapport with customers, partners, and internal teams
- Comfortable meeting with prospective clients and maintaining regular communication with existing contacts
- Strong organizational skills with the ability to track conversations, next steps, customer touchpoints, and follow up items
- Interest in the federal contracting, technology services, cleared staffing, or mission support space
- Ability to represent a small, fast growing company in a confident and professional way
- Comfortable working with senior leaders, technical teams, recruiters, customers, and partner organizations
- Self motivated and consistent with outreach, customer engagement, and relationship management
- Able to support basic business development documentation, partner forms, meeting notes, and opportunity tracking
- Must be local to the Virginia, D.C., or Maryland area
- Must be willing to travel as needed for customer meetings, partner meetings, and industry events
Nice To Haves
- Existing relationships in the federal contracting, IC, government services, or cleared technology services space
- Experience supporting business development for a government contractor
- Familiarity with cleared staffing, IT services, ServiceNow, infrastructure, cloud, cyber, DevOps, Red Hat, VMware, or related technical service areas
- Experience attending industry days, networking events, customer meetings, or partner briefings
- Familiarity with opportunity tracking, CRM tools, GovWin, SAM, FPDS, contract vehicles, or federal procurement processes
- Prior experience working with small business federal contractors
Responsibilities
- Build and maintain relationships with prospective customers, current customers, teaming partners, and industry contacts across the federal space
- Represent Seamless Migration during customer meetings, partner meetings, industry days, networking events, and business development discussions
- Consistently touch base with customer points of contact and maintain strong ongoing relationships
- Set up and manage recurring monthly touchpoints with customers, partners, and internal stakeholders
- Identify new business opportunities, customer needs, upcoming requirements, and areas where Seamless Migration can expand
- Help communicate Seamless Migration’s capabilities, technical strengths, past performance, and overall value to customers and partners
- Track customer conversations, meeting notes, action items, opportunity updates, and follow up items in an organized way
- Support internal business development and capture discussions by sharing customer feedback, opportunity updates, and relationship notes
- Coordinate with leadership, recruiting, capture, and operations teams to align customer needs with Seamless Migration’s capabilities
- Assist with basic business development paperwork, partner forms, customer documentation, and opportunity tracking as needed
- Maintain awareness of federal customer priorities, partner activity, contract vehicles, and upcoming opportunities
- Help strengthen Seamless Migration’s presence across the federal contracting market
Benefits
- 100% paid Medical, Dental & Vision
- 6% 401K match (Vested Immediately)
- 29 Days' PTO
- Flexible Work Schedule
- Tuition/Certification Reimbursement
- Growth Opportunities within an Emerging Defense Company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
