Client Relationship Manager
Jobs for Humanity•Memphis, TN
•$115,000 - $200,000
About The Position
As a Client Relationship Manager in Healthcare Payments at JPMorganChase, you will directly influence revenue retention and growth while supporting some of the largest provider organizations in the United States through regular, direct customer engagement. As an individual contributor, you will take a consultative approach to guide clients toward their revenue and scorecard goals. The role suits a self-motivated, proactive, results-oriented person who thrives in an open, professional, team-oriented environment.
Responsibilities
- Support Business Development activities that contribute to achievement of the annual revenue plan.
- Demonstrate a thorough understanding of J.P. Morgan Healthcare Payments solutions, products, and processes.
- Work with the team to identify opportunities to upsell customers additional Healthcare Payments solutions.
- Represent the team in client meetings.
- Help clients prioritize projects to best meet their goals.
- Serve as an escalation point for client service issues, manage escalation activities, and stay meticulously organized.
- Collaborate with J.P. Morgan Healthcare Payments Business Development, Professional Services, and Customer Service in support of customers.
- Maintain accurate and timely documentation of activities relevant to the position.
Benefits
- Medical, dental, and vision insurance
- Life and accident insurance
- Mental health coverage
- Disability coverage
- 401(k) savings plan with company match
- Flexible work options
- Paid time off and company holidays
- Volunteer time off
- Parental leave
- Fertility benefits
- Group legal plan
- Tuition assistance
- Employee stock purchase plan
- Discounts on banking services, electronics, travel, and more
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
