Client Relationship Manager

Voya Financial • Newark, NJ

1d • $109,000 - $136,250 • Remote

About The Position

Responsible for new business implementation, asset retention, growth of assets, and client satisfaction for an assigned book of business. The role maintains and strengthens relationships with key clients, distribution partners, and third-party administrators (TPAs); develops business plans for managing key client relationships; and consults with clients and brokers on investment issues. The Client Relationship Manager also works with plan sponsors to design participant education campaigns, supports sales presentations as a subject matter expert, and introduces and supports new product and service initiatives.

The position is based in New Jersey and allows 100% remote work from home. Frequent travel is required. Voya offers an annual base salary range of $109,000–$136,250 for the listed location, as well as incentive opportunities based on role and performance objectives. Actual compensation may vary based on factors including location, experience, education, licensure, and skill level.

Requirements

• At least 4 years of experience in the financial services industry, or 2 years of experience within the defined contribution marketplace.
• FINRA Series 6 or 7 and Series 63 licenses.
• State insurance license.
• Strong analytical, organizational, and time management skills.
• Ability to travel frequently.

Nice To Haves

• Bachelor’s degree or equivalent work experience.

Responsibilities

• Maintain and strengthen relationships with key clients, distribution partners, and TPAs.
• Develop business plans that identify key clients and list action steps to manage those relationships.
• Consult with clients and brokers on investment issues, including performance, diversification, style, and suitability.
• Work with plan sponsors to design participant education campaigns aimed at increasing participation and contribution rates.
• Assist sales representatives with sales presentations and act as a subject matter expert on Voya’s service model, installation process, ongoing service, and procedures.
• Introduce and support new product and service initiatives.

Benefits

• Health, dental, vision, and life insurance plans.
• 401(k) savings plan with company matching contributions up to 6%.
• Employer-paid Voya Retirement Plan cash balance benefit of 4%.
• Tuition reimbursement up to $5,250 per year.
• 20 days of paid time off.
• Nine paid company holidays.
• Flexible Diversity Celebration Day.
• 40 hours of paid volunteer time per calendar year.
• Incentive opportunities, which may include annual cash incentives, sales incentives, and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed