Client Relationship Manager

Jobs for Humanity • Memphis, TN

2d

About The Position

As a Client Relationship Manager in Healthcare Payments, you will support some of the largest provider organizations in the United States through regular, direct customer engagement. You will use a consultative approach to help clients achieve their revenue and scorecard goals and directly influence revenue retention and growth. This individual-contributor role is suited to someone who is self-motivated, proactive, results-oriented, and comfortable in an open, professional, team-oriented environment.

Responsibilities

• Support Business Development activities that contribute to the achievement of the annual revenue plan.
• Demonstrate a thorough understanding of J.P. Morgan Healthcare Payments solutions, products, and processes.
• Work with the team to identify opportunities to upsell customers additional Healthcare Payments solutions.
• Represent the team in client meetings.
• Help clients prioritize projects to best meet their goals.
• Serve as an escalation point for client service issues, manage escalation activities, and stay meticulously organized.
• Collaborate with J.P. Morgan Healthcare Payments Business Development, Professional Services, and Customer Service in support of customers.
• Maintain accurate and timely documentation of all activities relevant to the position.

Benefits

• Medical, dental, and vision insurance
• Life and accident insurance
• Mental health coverage
• Disability coverage
• 401(k) savings plan with company match
• Flexible work options
• Paid time off and company holidays
• Volunteer time off
• Parental leave
• Fertility benefits
• Group legal plan
• Tuition assistance
• Employee stock purchase plan
• Discounts on banking services, electronics, travel, and more

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed