Client Relationship Manager

Freeman • Dallas, TX

1d • Hybrid

About The Position

The Client Relationship Manager develops relationships and closes inbound exhibit leads. The role grows opportunities with existing accounts by selling additional services and renewing project contracts year over year. It supports the Exhibit Sales group within the Growth (Sales) team and is eligible for a hybrid schedule, generally requiring work in the office and/or at show sites 2–3 days per week. Travel may be required up to 25%.

Requirements

• Bachelor’s degree preferred; high school diploma or equivalent with relevant work experience required.
• At least 3 years of related experience.
• Demonstrated ability to manage a book of accounts and produce profitable revenue opportunities totaling approximately $500,000 or more.
• Knowledge of sales systems.
• Working knowledge of Microsoft Office applications.
• Excellent customer service and organizational skills.
• Consistent above-average performance evaluations in previous roles.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Manage a client relationship volume of $2.5 million or more.
• Focus sales efforts on organizations within an assigned customer market and/or segment.
• Sell Freeman services, including exhibit rental, custom exhibit design, carpet, furnishings, exhibit installation and dismantle, audiovisual equipment and production, global transportation, content development, delivery, and measurement services.
• Respond to leads promptly and document correspondence appropriately.
• Prepare sales collateral, make virtual presentations when necessary, and modify collateral as needed to close sales.
• Entertain clients as necessary.
• Quote prices and credit terms.
• Attend local and state industry meetings and functions as directed.
• Produce and review orders with the Guardian team to support successful delivery.
• Occasionally supervise jobs on site, as required.
• Prepare reports of business transactions and maintain sales records.
• Track travel expenses and submit travel expense reports as required.
• Grow existing accounts by selling additional services and renewing project contracts year over year.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Tuition reimbursement
• Paid parental leave
• Life, accident, and disability insurance
• Retirement plan with company match
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED