Client Relationship Manager
About The Position
TITAN Environmental Solutions is hiring a dynamic, outgoing, relationship-driven Client Relationship Manager to represent the company and build lasting client partnerships. This is a field-based, people-focused role involving client visits, networking, and consistent communication rather than spending the day at a desk. Environmental industry experience is not required; the company will help the successful candidate learn the business. The Client Relationship Manager will create memorable client experiences, keep TITAN top of mind, identify opportunities to strengthen loyalty and encourage referrals, and collaborate with Account Executives, operations, and leadership to support clients. The role also involves planning visits, managing a busy schedule, and documenting client interactions in a CRM system.
Requirements
- Proven experience building and maintaining professional relationships in client relationship management, account management, business development, hospitality, or a similar customer-facing role.
- Warm, outgoing, engaging personality and exceptional interpersonal skills.
- Enjoy meeting people, networking, and spending time in the field.
- Excellent verbal and written communication skills.
- Confidence representing a company and developing relationships with professionals at all levels.
- Strong organizational and time-management skills, including planning client visits and managing a busy schedule.
- Proactive, self-motivated attitude and ability to work independently.
- Strong problem-solving skills and commitment to providing an outstanding client experience.
- Comfort using CRM software, such as Zoho, to track activities and maintain client relationships.
- Collaborative mindset and flexibility to adapt to changing priorities.
Responsibilities
- Represent TITAN with confidence, professionalism, enthusiasm, and a genuine interest in connecting with people.
- Develop meaningful relationships with existing clients and find opportunities to strengthen and expand the company's network.
- Visit clients in the field, check in with them, and maintain a consistent company presence.
- Deliver memorable client experiences.
- Stay connected with clients, anticipate their needs, and ensure they know TITAN is available to support them.
- Attend industry events, community gatherings, and networking opportunities to build relationships and increase company visibility.
- Plan daily visits, manage schedules efficiently, and document client interactions using the CRM system.
- Collaborate with Account Executives, operations, and leadership to ensure clients receive exceptional service and support.
- Identify opportunities to strengthen client loyalty, encourage referrals, and support long-term business relationships.
Benefits
- Paid holidays and vacation in accordance with company policy.
- Group health insurance for eligible employees.
- Dental insurance for eligible employees.
- Vision insurance for eligible employees.
- 401(k) retirement savings plan.
- Applicable state-mandated benefits.
- Opportunity to build meaningful relationships and make a direct impact on the company's continued growth.
- Dynamic, people-focused role that is not desk-bound.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
