Fully Remote Client Relationship Associate

AIL•Salt Lake City, UT
•$90,000 - $120,000•Remote

About The Position

AO Globe Life is seeking motivated professionals for a fully remote, client-focused role supporting families and individuals across the United States. The associate conducts scheduled virtual consultations, helps clients understand benefit programs, and provides dependable service while building long-term relationships. The role offers flexible scheduling, structured onboarding and training, mentorship, and opportunities for continued learning, advancement, and leadership responsibilities. Consultations are with pre-interested clients; cold outreach and door-to-door sales are not required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, the associate must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Strong verbal communication and interpersonal skills.
  • Organized, dependable, and comfortable working independently in a remote environment.
  • Confidence using video conferencing platforms and digital tools.
  • Motivated by service-oriented, purpose-driven work.
  • Must be physically located in and legally eligible to work in the United States.
  • Must be at least 18 years old.
  • Reliable high-speed internet connection.
  • Must provide a Windows-based laptop or desktop computer with webcam and a professional remote workspace.
  • Must complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Nice To Haves

  • Customer service, sales, or client relations experience is helpful but not required.
  • Self-motivated, coachable, comfortable working independently, and interested in a performance-based career with growth and advancement opportunities.

Responsibilities

  • Conduct scheduled virtual consultations with clients using Zoom.
  • Identify client needs and guide clients through available benefit options.
  • Explain coverage details and enrollment steps clearly and professionally.
  • Maintain accurate digital records and manage follow-up communication.
  • Provide exceptional client service while building long-term relationships.
  • Participate in ongoing training sessions and team meetings to strengthen skills.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
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