Remote Client Relationship Associate

AIL•Los Angeles, CA
•Remote

About The Position

AO Globe Life is seeking a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. The role guides clients through a needs-based process, explains available insurance options, and supports a positive, professional experience from the initial conversation through follow-up. The company provides warm leads, virtual training, daily support, coaching, mentorship, and ongoing professional development. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. No prior insurance experience is required; training, mentorship, and licensing guidance are provided. Candidates supply their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.

Requirements

  • Excellent communication and active-listening skills.
  • Customer-focused, professional approach.
  • Strong follow-up habits and attention to detail.
  • Comfort with online systems and virtual communication.
  • Self-motivated and reliable.
  • Ability to work independently and within a team environment.
  • At least 18 years of age and legally eligible to work in the United States.
  • Own a computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • No prior insurance experience is required.
  • Coachable and interested in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Work with warm leads supplied by the company.
  • Schedule and conduct virtual client appointments.
  • Ask questions to identify client needs.
  • Explain life, supplemental health, and accident insurance products.
  • Provide timely follow-up and answer client questions.
  • Build rapport and maintain professional client relationships.
  • Maintain accurate records and organized communication.
  • Attend training and participate in team development.
  • Participate in virtual meetings.

Benefits

  • Warm leads provided.
  • Weekly paychecks.
  • Unlimited earning potential.
  • Medical premium reimbursement.
  • Comprehensive online training.
  • Daily coaching and mentorship.
  • Performance incentive opportunities.
  • No overhead costs.
  • OPEIU Local 277 union representation.
  • Long-term growth opportunity with a stable, 70-year organization.
  • Licensing guidance and ongoing professional development.
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