Fully Remote Client Relationship Associate

AIL•Fort Collins, CO
•$90,000 - $120,000•Remote

About The Position

AO Globe Life is seeking motivated professionals for a fully remote, client-focused role supporting families and individuals across the United States. The position involves helping clients understand and access benefit programs, conducting scheduled virtual consultations, explaining coverage and enrollment, and providing dependable service while building long-term relationships. Consultations use Zoom and are with pre-interested clients; no cold outreach or door-to-door sales is required. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The role offers flexible scheduling, onboarding, ongoing training, mentorship, licensing guidance, and opportunities for professional growth and advancement. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Strong verbal communication and interpersonal skills.
  • Organized, dependable, and able to work independently in a remote environment.
  • Confidence using video conferencing platforms and digital tools.
  • Motivation for service-oriented, purpose-driven work.
  • Must be physically located in and legally authorized to work in the United States.
  • Must be at least 18 years of age.
  • Reliable high-speed internet connection.
  • Provide own Windows-based laptop or desktop computer and webcam.
  • Provide a professional remote workspace.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • Customer service, sales, or client relations experience is helpful but not required.
  • Self-motivated, coachable, and comfortable working independently.
  • Interest in a performance-based career with opportunities for professional growth and advancement.
  • Communicative and empathetic, with professionalism and a service orientation.
  • Growth-oriented and committed to continuous learning.
  • Able to collaborate effectively as a team player while working independently.

Responsibilities

  • Conduct scheduled virtual consultations with clients using Zoom.
  • Identify client needs and guide clients through available benefit options.
  • Explain coverage details and enrollment steps clearly and professionally.
  • Maintain accurate digital records and manage follow-up communication.
  • Provide exceptional client service and build long-term client relationships.
  • Participate in ongoing training sessions and team meetings.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Flexible scheduling
  • Structured training and comprehensive onboarding
  • Mentorship and licensing guidance
  • Ongoing professional development
  • Opportunities for long-term career growth, advancement, and leadership responsibilities
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