Client Relations Manager

LVH Global Inc•New York, NY

9d•$75,000 - $85,000

About The Position

As a member of the Sales Team, the Client Relations Manager creates, manages, and nurtures relationships with new and existing direct clients and partners. The role supports LVH, a home chartering service offering curated experiences, in-home services, home management, and advisory services.

Requirements

At least 4 years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals.
Proven track record of success in sales and increasing revenue.
Exceptional verbal and written English communication skills.
Strong experience with CRM, presentation, and other online productivity tools.
Ability to multitask and work effectively under deadlines.

Nice To Haves

Experience with and enthusiasm for international travel.

Responsibilities

Prospect and develop new client leads in collaboration with the Marketing team.
Qualify prospective clients to ensure a good fit and potential for a long-term partnership.
Work with the Owner Partner Team to tailor proposals across company offerings.
Lead the closing process and coordinate with the Finance team to ensure payment completion.
Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services.
Build and maintain strong client relationships to drive repeat business and long-term loyalty.
Ensure achievement of key performance indicators, including booking quotas, prospecting activity metrics, and CSAT scores.