Client Relations Assistant

Gradient Inc•Clackamas, OR

7d•Onsite

About The Position

Gradient is seeking a Client Relations Assistant to support its compliance team and help daily operations run smoothly. The role involves communicating with internal teams, partners, and vendors; maintaining client records; processing invoices and payments; handling digital files; and supporting fuel tax processing and USDOT updates. The assistant also provides guidance and follow-up to colleagues and participates in ongoing learning and training. The position is based at 9111 SE Saint Helens Street, Clackamas, OR 97015, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. Pay is $21.95 per hour. Gradient is a family-owned transportation compliance company founded in 1996. Its mission is to safeguard businesses and lives by helping businesses and operators navigate compliance. The company emphasizes improvement, shared responsibility, teamwork, and community. Gradient is an equal opportunity employer committed to diversity and inclusion.

Requirements

High school diploma or some college.
Excellent written and verbal communication skills.
Strong proficiency in Microsoft Office Suite.
Aptitude for learning new software.
At least 2 years of experience in an administrative role.
Experience supporting external clients and working with vendors.
Ability to pass a background check and drug test, including THC.

Responsibilities

Collaborate with internal teams, partners, and vendors, managing communications by phone, email, and fax.
Update client information, process invoices and payments, and file documents digitally.
Manage monthly and quarterly fuel tax processing.
Prepare USDOT updates and ensure compliance.
Provide guidance and support to colleagues, including following up on processes and responses.
Participate in continuous learning and training.