Client Relations Specialist
Nuvant Consulting Group•Austin, TX
•$67,000 - $87,000
About The Position
The Client Relations Specialist builds relationships with business owners, helps them identify how their current payment and ordering setup may be costing them money or time, and presents a business-focused payment and point-of-sale solution. The specialist serves as the primary contact while clients come on board, guides them through setup, and checks in after they are up and running. The role includes full training, a clear process, and team support. It is full-time, with performance-based pay and bonuses for strong months.
Requirements
- Be a warm, patient communicator whom people trust quickly.
- Be organized and dependable with follow-through.
- Be coachable and eager to learn.
Nice To Haves
- Experience in customer service, hospitality, retail, or sales.
Responsibilities
- Build relationships with business owners and understand how they run their businesses.
- Identify where clients’ current setups cost them money or slow them down.
- Present a payment and point-of-sale solution designed for businesses like theirs.
- Answer questions and make the decision process feel simple.
- Guide new clients through setup and check in once they are up and running.
- Keep clean notes and follow-ups in the CRM.
Benefits
- Hands-on training and weekly coaching.
- A clear process and a supportive team.
- Performance-based pay with monthly bonuses.
- Advancement based on results.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
