REMOTE Client Relations Specialist
About The Position
AO Globe Life is hiring a fully remote Client Relations Specialist to support clients exploring supplemental benefits. The role is suited to people who value service, are comfortable working independently, and want a performance-based career with opportunities for growth. No prior insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided. The specialist conducts virtual consultations, supports clients through enrollment, explains personalized benefit options, and maintains accurate documentation and follow-ups. The role is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Appropriate state Life & Health Insurance licensing is required before performing licensed insurance activities. Candidates are responsible for applicable pre-licensing coursework, examinations, and licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state. The position is 100% remote in the United States and offers flexible scheduling. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. The opportunity includes inbound leads, training and licensing support, potential bonuses and renewals, and a possible equity opportunity for qualifying team members. AO Globe Life describes its work as supporting union members, credit union clients, and veterans with supplemental benefits for working families, and states its commitment to equal opportunity.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be capable of obtaining the required insurance licensing, where applicable.
- Be confident in virtual meetings and familiar with digital tools.
- Have a reliable internet connection and a Windows-based laptop or PC with webcam; the opportunity information also requires candidates to provide their own computer or laptop, webcam, high-speed internet, and professional remote workspace.
- Have strong communication and people skills.
- Be self-driven and organized, and comfortable working independently.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Prior insurance experience is not required.
Nice To Haves
- Prior customer service or consultative experience is a plus, but not required.
- A service-minded, mission-driven attitude.
- Coachability and interest in professional growth and advancement.
Responsibilities
- Conduct virtual consultations with clients via Zoom.
- Participate in continued mentorship and team development.
- Deliver excellent, client-centered service.
- Handle documentation accurately and keep up with follow-ups.
- Support clients throughout the enrollment process with clarity and professionalism.
- Walk individuals and families through personalized supplemental benefit options.
- Cultivate long-term client relationships.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Equity opportunity (3%) for qualifying team members.
- Monthly and quarterly bonus potential.
- Growing income through renewals.
- Weekly performance-based pay.
- Complete training and licensing support provided.
- Inbound leads; no cold outreach.
- Collaborative, people-first team environment.
- 100% remote role with flexible scheduling.
- Path into leadership.
- Ongoing professional development and mentorship.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
