Remote Client Relations Specialist

AIL•Flint, MI
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a remote Client Relations Specialist for its mission-driven team. The role is suited to recent or soon-to-be graduates in business, marketing, or communications, as well as people who thrive in a service-first environment. The company provides training, mentorship, licensing guidance, and professional development. The position focuses on building client relationships, conducting virtual consultations, helping clients understand enrollment and supplemental benefits, and maintaining accurate digital records and follow-up communications. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Candidates must complete required training and virtual meetings, and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Any required pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding. No prior insurance experience is required.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Have work authorization in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Be confident in virtual meetings and familiar with digital tools.
  • Be self-driven, organized, and comfortable working independently.
  • Have strong communication and interpersonal skills.
  • Be willing and able to obtain required state licensing, if applicable.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • Customer service or consultative background; experience is a plus but not required.
  • Recent or soon-to-be graduate in business, marketing, or communications.
  • A service-minded, mission-driven attitude.
  • Self-motivation, coachability, and interest in a performance-based career with professional growth and advancement opportunities.

Responsibilities

  • Build strong, long-term client relationships.
  • Participate in continued mentorship and team development.
  • Maintain organized, accurate digital records and follow-up communication.
  • Walk clients through enrollment clearly and professionally.
  • Conduct virtual consultations with clients via Zoom.
  • Provide attentive, client-first service.
  • Help clients explore supplemental benefit options tailored to their needs.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Full licensing and training support included.
  • 3% equity opportunity for eligible team members.
  • 100% remote role with flexible scheduling.
  • Income growth through renewals.
  • Weekly, performance-based earnings.
  • Inbound-only client interest; no cold calling.
  • Clear advancement pathways into leadership roles.
  • Monthly and quarterly bonuses.
  • Mentorship and ongoing professional development.
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