Client Relations Account Manager II
About The Position
The Client Relations Account Manager II joins Worldpay’s Enterprise team and is responsible for supporting assigned client accounts and fostering positive, consistent client relationships. The role serves as a primary point of contact for problem resolution and client retention, and coordinates with clients, relationship managers, and internal teams to ensure appropriate service, completed paperwork, and operational arrangements for assigned accounts. The position requires effective relationship-building, organization and time-management skills, broad knowledge of Worldpay products and related services, and the ability to analyze and solve problems. Prior banking or finance experience is a plus.
Requirements
- Ability to establish and maintain effective working relationships internally and externally.
- Organizational and time-management skills.
- Broad knowledge of Worldpay products and related services.
- Strong aptitude for analyzing and solving problems.
Nice To Haves
- Prior banking or finance-related experience.
Responsibilities
- Ensure a positive and consistent relationship for one or more assigned clients.
- Serve as the primary point of contact to support problem resolution and ensure client retention.
- Develop strong working relationships with assigned clients and Worldpay resources.
- Coordinate with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and operational arrangements are in place to service assigned accounts.
Benefits
- Medical, dental, and vision care
- EAP programs
- Paid time off
- Recognition programs
- Retirement and investment options
- Charitable gift matching programs
- Worldwide days of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
