Client Relations Account Manager II

Global Payments Inc.•Cincinnati, OH

2d•$75,400 - $115,000

About The Position

The Client Relations Account Manager II joins Worldpay’s Enterprise team and manages client relationships to support client service and retention. The role serves as a primary contact for assigned clients, helps resolve problems, builds relationships with clients and internal resources, and coordinates account servicing, documentation, and operational arrangements. The position requires effective relationship-building, organization, time management, product knowledge, and problem-solving skills. Prior banking or finance experience is a plus.

Requirements

Ability to establish and maintain effective working relationships internally and externally.
Organizational and time management skills.
Broad knowledge of Worldpay products and related services.
Strong aptitude for analyzing and solving problems.

Nice To Haves

Prior banking or finance-related experience.

Responsibilities

Ensure a positive and consistent relationship for one or more assigned clients.
Serve as the primary point of contact to support problem resolution and ensure client retention.
Develop strong working relationships with assigned clients and Worldpay resources.
Coordinate with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and operational arrangements are in place to service assigned accounts.