Client Office Phlebotomist-Part-time Days SW

Northwestern Memorial Healthcare • Marion, IA

5d • $19 - $25 • Onsite

About The Position

The Client Office Phlebotomist reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, regulatory requirements, and accreditation standards. This part-time role is located at a client site in Marion, Iowa, and is scheduled for 30 hours per week. The work schedule is Monday through Thursday, 8:00 a.m. to 2:30 p.m., and Friday, 8:00 a.m. to 12:00 p.m.

The position performs phlebotomy and other laboratory specimen collection, processing, and related clerical work. It serves patients across age groups and abilities, supports patient safety, communicates with patients and client office staff, and helps ensure accurate and timely laboratory services. The role may require travel to additional sites when needed.

Requirements

• High school diploma or equivalent.
• One of the following: phlebotomy certification through a nationally recognized organization; training from a phlebotomy school or medical institution; or at least one year of phlebotomy experience in a healthcare setting.
• Ability to work Monday through Thursday, 8:00 a.m. to 2:30 p.m., and Friday, 8:00 a.m. to 12:00 p.m.

Nice To Haves

• Experience performing phlebotomy on a broad range of patient types.
• Experience processing and transferring laboratory specimens and handling a centrifuge.
• Familiarity with medical EMR systems.
• Knowledge of medical terminology.
• Bilingual skills.

Responsibilities

• Perform phlebotomy and other laboratory specimen collections according to age-related standards, including collections from infant, adult, geriatric, and wheelchair-bound patients.
• Provide appropriate post-phlebotomy patient care and identify when a patient needs medical assistance, calling a code when appropriate.
• Review and record refrigerator temperatures and quality-control and quality-assurance records; document concerns in the Corrective Action Log, report issues to maintenance, and notify a supervisor or manager.
• Use manual requisitions and label and process specimens according to established protocols and policies.
• Understand the operation and maintenance of equipment pertinent to the job.
• Follow up on outstanding orders in the manifest log and communicate timed, completed, or uncompleted draws, charges, and results to client office staff.
• Request and obtain written physician orders with the required information and accurately order laboratory tests in computer systems.
• Prioritize and multitask while completing tasks and assignments on time.
• Maintain efforts to keep specimen recollection or cancellation rates below 2 percent.
• Follow TJC National Patient Safety goals for two patient identifiers and handwashing.
• Provide patients and customers with accurate information and timely updates; promptly address questions and concerns or direct them to the appropriate person.
• Work collaboratively, communicate effectively, respect diverse opinions and styles, and assist coworkers across departments.
• Use organizational and department resources efficiently and participate in efforts to reduce costs, streamline processes, and improve services.
• Notify Laboratory and/or physicians of specimen procurement problems and follow up on test results with appropriate individuals professionally and courteously.
• Stay current by reading emails and demonstrate compliance in MediaLab.
• Maintain a safe work environment, follow Lab and Hospital Safety Committee recommendations and requirements, and perform patient care in a way that promotes safety and reduces medical errors.
• Comply with organizational policies regarding ethical business practices.
• Perform clerical duties related to laboratory specimens, including faxing, printing, filing, reviewing, and verbally releasing laboratory results.
• Initiate responsibilities without prompting, complete tasks independently without immediate supervision, and consistently demonstrate teamwork.
• Travel to additional sites when needed.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED