Client Office Phlebotomist-Part-time Days DD

Northwestern Memorial Healthcare • Shelby Township, MI

6d • $19 - $25 • Onsite

About The Position

The Client Office Phlebotomist – Out of State is a part-time role located at a client site in Shelby Township, Michigan. The position is 24 hours per week, with work scheduled Tuesday, Wednesday, and Thursday from 8:00 a.m. to 5:00 p.m. The phlebotomist performs blood draws and other laboratory specimen collections, supports patient care and specimen processing, and works with patients, client office staff, laboratory personnel, and physicians. The role follows Northwestern Medicine’s mission, values, Code of Ethics, compliance program, and applicable policies, regulatory requirements, and accreditation standards.

The role also includes specimen-related clerical duties, equipment and quality-control documentation, communication and follow-up regarding orders and results, and maintaining a safe, patient-focused work environment. The position may require travel to additional sites when needed.

Requirements

• High school diploma or equivalent.
• Phlebotomy certification through a nationally recognized organization, training from a phlebotomy school or medical institution, or at least one year of phlebotomy experience in a healthcare setting.
• Demonstrated competency for age-related responsibilities.
• Ability to obtain blood specimens from infant, adult, geriatric, and wheelchair-bound patients.

Nice To Haves

• Experience performing phlebotomy on a broad range of patient types.
• Experience processing and transferring laboratory specimens and handling a centrifuge.
• Familiarity with medical EMR systems.
• Knowledge of medical terminology.
• Bilingual skills.

Responsibilities

• Perform phlebotomy and other laboratory specimen collections according to age-related standards, including collections from infant, adult, geriatric, and wheelchair-bound patients.
• Provide appropriate post-phlebotomy patient care and identify when a patient needs medical assistance, calling a code when appropriate.
• Review and record refrigerator temperatures and QC/QA records; document concerns in the Corrective Action Log and report them to maintenance and a supervisor or manager.
• Use manual requisitions and label and process specimens according to established protocols and policies.
• Understand the operation and maintenance of equipment pertinent to the job.
• Follow up on outstanding orders on the manifest log and communicate timed, completed, or uncompleted draws, charges, and results to client office staff.
• Request or obtain written physician orders with required information and accurately order laboratory tests in computer systems.
• Prioritize tasks, multitask, and collect specimens while maintaining efforts to keep the recollection or cancellation rate below 2 percent.
• Follow TJC National Patient Safety goals regarding two patient identifiers and handwashing.
• Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or direct them to the appropriate person or resource.
• Work effectively with coworkers across departments, communicate respectfully, and assist team members with assigned tasks.
• Use organizational and unit or department resources efficiently, manage the work schedule, and complete tasks on time.
• Participate in efforts to reduce costs, streamline processes, and improve services.
• Communicate specimen procurement problems to the laboratory and/or physician and follow up on test results with appropriate individuals professionally and courteously.
• Stay informed by reading emails and demonstrate compliance in MediaLab.
• Maintain a safe work environment, follow Lab and Hospital Safety Committee recommendations and requirements, and perform work in a way that supports patient safety and reduces healthcare errors.
• Comply with organizational policies regarding ethical business practices.
• Perform clerical duties related to laboratory specimens, including faxing, printing, filing, reviewing, and verbally releasing laboratory results.
• Initiate responsibilities without prompting and complete tasks independently without immediate supervision.
• Travel to additional sites when needed.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED