Client Office Phlebotomist-Part-time Days RH

Northwestern Memorial Healthcare • Wheaton, IL

3d • $20 - $27

About The Position

This is a part-time, 22-hour-per-week home health phlebotomy position serving the area surrounding Winfield and Wheaton in the far western suburbs. Geriatric phlebotomy experience is strongly preferred. The required schedule is Monday from 5:00 a.m. to 9:00 a.m. and Tuesday through Friday from 9:00 a.m. to 1:30 p.m.

The Phlebotomist reflects Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, policies, procedures, and applicable regulatory and accreditation standards. The role provides expert phlebotomy services while demonstrating excellent customer service and communication and contributing to a highly effective, patient-first team.

The position is responsible for venipuncture and specimen processing, as well as order entry across multiple systems, verification of test-result receipt, retrieval of patient information, and laboratory reception and clerical functions.

Requirements

• High school diploma or equivalent.
• One of the following: phlebotomy certification through a nationally recognized organization; training from a phlebotomy school or medical institution; one or more years of phlebotomy experience in a healthcare setting; or CMA certification.

Nice To Haves

• Geriatric phlebotomy experience.
• Experience performing phlebotomy on a broad range of patient types.
• Experience processing and transferring laboratory specimens and handling a centrifuge.
• Familiarity with medical EMR systems.
• Knowledge of medical terminology.

Responsibilities

• Perform phlebotomy and other laboratory specimen collections according to age-related standards and departmental policies, protocols, and procedures.
• Demonstrate the AIDET model and promote patient safety to reduce the likelihood of medical or health care errors.
• Receive and review physician orders, ensure required information is included, and accurately enter laboratory test orders.
• Use the patient communication model and provide appropriate post-phlebotomy patient care.
• Process specimens promptly to preserve stability and integrity, including labeling, centrifuging, aliquoting, freezing, and packaging for transport.
• Review and record refrigerator temperatures and QC/QA records; document concerns in the Corrective Action Log, report them to maintenance, and communicate findings to a supervisor or manager.
• Understand the operation and maintenance of equipment pertinent to the job.
• Follow up on outstanding orders on the manifest log and communicate timed, completed, or uncompleted draws, charges, and results as appropriate.
• Notify the Laboratory and/or physician of specimen procurement problems.
• Maintain a safe work environment, follow safe work practices and biohazard waste procedures, and ensure appropriate storage and timely pickup of biohazardous waste.
• Perform laboratory-related clerical duties, including order entry, verification of test-result receipt, patient information retrieval, use of email and medical record systems, use of handheld and desktop devices, supply inventory management, filing, and equipment sanitizing.
• Use departmental resources efficiently and participate in cost-reduction and workflow-improvement efforts.
• Meet continuing education expectations and complete and sign off on competency assessments.
• Demonstrate teamwork and interact with and assist others professionally.
• Use critical thinking, sound decision-making, and judgment to investigate and resolve challenging situations.
• Comply with organizational policies regarding ethical business practices.
• Perform other duties as assigned.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED