Client Office Phlebotomist-Part-time Days SD

Northwestern Memorial Healthcare • Chicago, IL

31d • $20 - $27 • Onsite

About The Position

This is a part-time phlebotomy position at a client site in Chicago’s Lakeview neighborhood, working 21 hours per week. The role provides phlebotomy services, including venipuncture collection and specimen processing, while delivering excellent customer service and communication as part of a patient-first team. The position also includes order entry across multiple systems, verification of test-result receipt, patient information retrieval, and laboratory reception and clerical duties. The required schedule is Wednesday 10 a.m.–6 p.m., Thursday 8 a.m.–4 p.m., and Friday 9 a.m.–3 p.m. Previous OBGYN experience is strongly preferred.

Requirements

• High school diploma or equivalent.
• Meet at least one of the following: phlebotomy certification through a nationally recognized organization; training from a phlebotomy school or medical institution; one or more years of phlebotomy experience in a healthcare setting; or CMA certification.
• Ability to work Wednesday 10 a.m.–6 p.m., Thursday 8 a.m.–4 p.m., and Friday 9 a.m.–3 p.m.

Nice To Haves

• Previous OBGYN experience is strongly preferred.
• Experience performing phlebotomy on a broad range of patient types.
• Experience processing and transferring laboratory specimens and handling a centrifuge.
• Familiarity with medical EMR systems.
• Knowledge of medical terminology.

Responsibilities

• Perform phlebotomy and other laboratory specimen collections according to age-related standards and departmental policies, protocols, and procedures.
• Demonstrate the AIDET model and optimize patient safety to reduce the likelihood of medical or healthcare errors.
• Receive and review physician orders, ensure required information is present, and accurately enter laboratory test orders.
• Use the patient communication model and provide appropriate post-phlebotomy patient care.
• Process specimens promptly to maintain sample stability and integrity, including labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport.
• Review and record refrigerator temperatures and QC/QA records; document concerns in the Corrective Action Log, report them to maintenance as needed, and communicate findings to a supervisor or manager.
• Understand the operation and maintenance of job-related equipment; follow up on outstanding orders on the manifest log and communicate timed, completed, or uncompleted draws, charges, and results as appropriate.
• Notify the laboratory and/or physician of specimen procurement problems.
• Maintain a safe work environment, follow safe work practices and biohazard waste procedures, and ensure proper storage and timely pickup of biohazardous waste.
• Perform laboratory-related clerical duties, including order entry, result-receipt verification, patient information retrieval, use of email and medical record systems and handheld or desktop devices, supply inventory management, filing, and equipment sanitization.
• Use departmental resources efficiently and participate in cost-reduction and workflow-improvement efforts.
• Meet continuing education expectations and complete and sign off on competency assessments.
• Demonstrate teamwork and interact with and assist others professionally.
• Apply critical thinking, sound decision-making, and judgment to investigate and resolve challenging situations.
• Comply with organizational policies regarding ethical business practices.
• Perform other duties as assigned.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED