Client Manager - SLED, Central-West Florida

DGR Systems•Tampa, FL

1d•Hybrid

About The Position

DGR Systems is hiring a quota-carrying Client Manager to grow existing state and local government and education (SLED) accounts and develop new business across Central-West Florida, including the Tampa Bay region. The role owns the sales cycle from identifying and shaping opportunities through procurement, order management, delivery follow-through, and client follow-up. It works closely with Inside Sales, Order Management, Solutions Consulting, Project Management, and leadership. The position requires a relationship-led approach to public-sector sales. The Client Manager will build trust with client stakeholders before solicitations are issued, understand public-sector budget calendars and purchasing rules, and identify the appropriate procurement route for each opportunity. The role also maintains account plans, develops new accounts, manages partner programs and pricing, and keeps CRM records current. The position is hybrid and field-based in the Tampa Bay area, with travel across the territory to meet clients and partners. The earning potential is uncapped.

Requirements

At least 5 years of professional IT sales experience, inside or outside, carrying a quota.
Experience selling to state and local government or education, with an understanding of how those clients budget and buy.
Knowledge of OEM direct and distribution sources of supply and the associated quote-to-order process.
A track record of opening new accounts, not only growing inherited accounts.
Strong written and verbal communication skills, including the ability to write clearly for proposal responses.
Working fluency with CRM tools.
Ability to travel across the territory to meet clients and partners in person.

Nice To Haves

Experience selling cybersecurity and professional services solutions.
Experience with Microsoft licensing, including government or education agreements.
Experience responding to RFPs or ITBs and selling through cooperative purchasing or state term contracts.
Existing relationships with public-sector IT or procurement leaders in Central-West Florida.
Experience at a VAR, MSP, or solutions provider.
Experience with E-Rate funded projects in K-12.

Responsibilities

Maintain and grow an existing base of SLED clients with account plans tailored to their budget cycles, priorities, and refresh timelines.
Build relationships with IT leaders, procurement officers, and department heads to identify needs before they become solicitations.
Respond accurately to client requirements within committed service levels and follow orders through delivery.
Prospect for and open new accounts across cities, counties, school districts, higher education, and other public agencies.
Execute campaigns for prospective clients, respond to and qualify incoming leads, and research clients and their purchasing practices.
Track solicitations, board agendas, and budget cycles across the territory.
Determine the appropriate procurement path for opportunities, including RFPs, ITBs, quotes, cooperative contracts, and state term contracts.
Coordinate compliant and competitive proposals with Inside Sales, Solutions Consulting, and leadership, and meet submission deadlines.
Follow procurement communication rules once a solicitation is open.
Maintain working knowledge of OEM solutions, deal registration programs, and pricing strategies; register opportunities early and use incentives or special pricing where applicable.
Engage Solutions Consulting teams to shape security, infrastructure, and Microsoft solutions.
Manage the full sales lifecycle, including quotes, order management, closing, and client follow-up.
Keep CRM records current, including opportunities and actionable next steps.
Travel across the territory to meet clients and partners in person.